Jack Daly
02/18/08
:: by
moquito
I recently had the privilege to see Jack Daly, one of the world’s best speakers on team management. I wanted to share the following:
A “customer” is someone that buys from you once in a while.
A “client” is someone that habitually buys from you.
No matter what we do, our business should be based on acquiring, maintaining, and growing client relationships. Customers are for the other guys…
